Carrier Relations
Building strong partnerships with transport carriers for mutual success
Carrier Relations
We value our carrier partnerships and are committed to building long-term relationships based on mutual trust, transparency, and shared success in the auto transport industry.
Partnership Benefits
Steady Volume
Consistent load opportunities throughout the year with predictable routing
Prompt Payments
Reliable weekly payments with transparent invoicing and dedicated support
Advanced Technology
Access to our proprietary dispatch system and real-time tracking tools
Growth Opportunities
Priority access to new lanes and expanded service territories
Carrier Requirements
Insurance Requirements
- •Primary Auto Liability: $1,000,000 minimum
- •Cargo Insurance: $100,000 minimum
- •General Liability: $1,000,000 minimum
- •Workers' Compensation: State requirements
Safety Standards
- •Clean CSA score with no major violations
- •Regular vehicle maintenance records
- •Drug and alcohol testing program
- •Driver qualification files
Operational Requirements
- •GPS tracking capability
- •24/7 communication availability
- •Proper licensing for all states operated in
- •Environmental compliance
Onboarding Process
Application Review
Submit carrier application with required documentation for initial screening
Safety Compliance Check
Comprehensive review of safety records, insurance, and compliance history
Equipment Verification
Validation of vehicle fleet, insurance coverage, and operational capabilities
Contract Execution
Sign carrier agreement and complete orientation process
System Setup
Technology integration and dispatch system training
Carrier Support Services
Dedicated Dispatch
24/7 dispatch support with experienced logistics coordinators
Payment Processing
Weekly settlements with detailed documentation and quick payment terms
Claims Management
Professional claims handling and support throughout the process
Performance Analytics
Regular performance reviews and growth opportunity identification
Performance Standards
On-Time Performance
Target: 95% on-time pickup and delivery rate
Safety Record
Zero major safety violations and clean inspection history
Customer Satisfaction
Maintain 4.5+ star rating on customer feedback
Communication
Prompt response to dispatch communications and status updates
Carrier Relations Team
Our dedicated carrier relations team is here to support your success and build lasting partnerships.
New Carrier Onboarding
onboarding@brightway.com
(555) 123-4567
Dispatch & Operations
dispatch@brightway.com
(555) 123-4568
Payment & Accounting
carrierpay@brightway.com
(555) 123-4569
Emergency After-Hours
Available 24/7 for urgent transport issues
emergency@brightway.com | (555) 123-4570
Interested in Partnering With Us?
Join our network of trusted carriers and grow your business with consistent loads and reliable payments.
Storage Preferences
Personalization
Allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your general location.
Analytics
Help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues.
Storage Preferences
When you visit websites, they may store or retrieve data about you using cookies and similar technologies ("cookies"). Cookies may be necessary for the basic functionality of the website as well as other purposes. You have the option of disabling certain types of cookies, though doing so may impact your experience on the website.
Essential
Required to enable basic website functionality. You may not disable these essential cookies.
Targeted Advertising
Used to deliver advertising that is more relevant to you and your interests. May also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator's permission.